Privacy Policy

Last Updated: November 8, 2024

At SocialHive, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered social media automation platform.

1. Information We Collect

Personal Information

  • Name and email address
  • Billing and payment information
  • Social media account credentials (via OAuth)

Usage Data

  • Log files and device information
  • Automation history and performance
  • AI model interaction data

2. How We Use Your Information

We use the collected information for various purposes:

Providing and maintaining our service
Personalizing your AI experience
Processing your transactions
Sending administrative information
Improving our AI algorithms
Providing customer support

3. Data Security & Retention

Security Measures

We use industry-standard encryption and security protocols to protect your data. All social media tokens are stored securely and encrypted at rest.

Retention Policy

We retain your information as long as your account is active or needed to provide services. You can request data deletion at any time.

4. Your Privacy Rights

Depending on your location, you may have the following rights:

Right to Access

Request copies of your personal data

Right to Rectification

Correct inaccurate information

Right to Erasure

Request deletion of your data

Right to Portability

Transfer data to another service

Contact Our Privacy Team

For any privacy-related questions or requests, please reach out to us:

AddressSocialHive, Inc.